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Los Reyes del Roof
A dark storm shelf cloud rolling in over a Georgia neighborhood of homes and tall pine trees.
Storm & hail damage · Gwinnett County, GA

The hard part isn't the roof. It's proving it.

Georgia gets hail and straight-line wind every spring, and most homeowners find out their roof was hit when a neighbor's gets replaced. We inspect, document, and tell you honestly whether you have a claim worth filing.

Free · No obligation · You keep the photo report either way

What you're actually looking for

Hail damage doesn't look like damage.

People expect holes. What hail actually does is knock the mineral granules off the surface and bruise the asphalt mat underneath — a soft, round spot you can feel with a thumb before you can see it.

Those granules are the shingle's UV shield. Once they're gone, the exposed asphalt starts breaking down. The roof doesn't leak the week of the storm. It leaks in two or three years, long after the claim window closed — and at that point it's “wear and tear,” which your policy doesn't cover.

Wind is the same story. It breaks the adhesive seal strip that holds each course down without lifting the shingle far enough to see from the driveway. The roof looks perfect and is no longer sealed.

Round hail impact bruises on charcoal asphalt shingles where the mineral granules have been stripped away, exposing darker asphalt underneath.
Worth a look if any of these are true

Reasons to have it checked.

A neighbor's roof got replaced

Hail falls in swaths. If a house on your street had a covered claim, your roof was very likely under the same cell.

Granules in the gutters

Coarse black grit collecting at the downspout is shingle surface that is no longer on your shingles.

Dented soft metal

Check gutters, downspouts, vents and the AC condenser fins. Soft metal dents at a smaller hail size than shingles bruise, so it's an early tell.

A stain that stopped spreading

A ceiling ring that appeared once and dried isn't resolved. It means water got in and found somewhere to sit.

Roof is 12+ years old

Older shingles bruise at lower impact energy. The same storm that a new roof shrugs off can total a worn one.

You're selling within a year

A buyer's inspector will find it. Better to know now, while the damage is still attributable to a dated storm.

How a claim actually goes

What happens, in order.

You stay in control the whole way. We don't file anything on your behalf without you, and we don't ask you to sign a contract before you know what your carrier has agreed to.

We inspect

Drone plus a walk where it's safe. Photos of every slope, dated, with damage marked. You get the report whether or not there's a claim — and if there isn't, we tell you.

You file

You call your carrier, because it's your policy. We give you the documentation, the date of loss, and the scope so you're not doing it from memory.

Adjuster walks it

We're on the roof with them. Not to argue — to make sure every slope gets looked at and nothing gets scoped from the ground.

We build it

Once your carrier approves the scope, we schedule. You pay your deductible. The carrier pays the rest per your policy.

Read this before you sign with anyone

Four things a storm-chaser won't tell you.

After a big hail event, Gwinnett fills up with out-of-state crews going door to door. Some are fine. Here's how to sort them.

“We'll waive your deductible”

Walk away. Absorbing or rebating a homeowner's deductible on an insurance job is fraud in Georgia, and the homeowner is exposed too, not just the contractor. Anyone offering it is telling you how they treat rules.

“Sign here so we can start”

Read what you're signing. Some door-knock agreements are contingency contracts that lock you to that contractor for whatever the carrier approves, with a cancellation penalty. You should not be under contract before you know your claim outcome.

“You definitely have damage”

Said before anyone has been on the roof, that's a sales line. A denied claim can still sit in your loss history. If we don't find damage worth filing on, we'll tell you that, and you'll have the photos to back it up.

“We'll handle the whole claim for you”

In Georgia, negotiating or adjusting a claim on your behalf requires a public adjuster license. A roofing contractor can document damage and be present for the inspection. We stay on our side of that line, and you should be wary of anyone who doesn't.

Questions we get every week

Straight answers.

Will filing raise my premium?

Storm damage is generally treated as a non-preventable loss rather than something you caused, so a single weather claim is handled differently from an at-fault claim. That said, carriers vary and rate decisions are theirs. Ask your agent directly before you file — we'd rather you ask than assume.

How long do I have to file?

Your deadline comes from your policy, not from state law, and one to two years from the date of loss is common. Check the loss settlement section or ask your agent. Don't wait — damage gets harder to tie to a specific storm as time passes.

My claim was already denied. Is that it?

Not necessarily. You can request the adjuster's report, ask for a re-inspection, and submit additional documentation. We'll inspect and tell you honestly whether there's enough there to be worth pursuing.

Do I have to use my insurer's recommended contractor?

No. You choose who works on your home. Your carrier may recommend contractors from a preferred program, but the decision is yours.

What does the inspection cost?

Nothing, and there's no obligation attached to it. You keep the photo report regardless of what you decide to do next.

Free storm inspection

Find out where you stand.

Tell us where the house is and roughly when the storm hit. Most inspections get scheduled within 48 hours and take under an hour.

Backed by our 10-year workmanship warranty

Or just call 678-702-6413

Request an inspection

Takes 30 seconds

We use this only to schedule your inspection. No sales list, no reselling your information.

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