Privacy Policy

At Los Reyes del Roof we treat your personal information the way we treat your roof: with care and no games. This policy explains, in plain language, what information we receive when you use losreyesdelroof.com or contact us, what we use it for, and the rights you have over it.

1. The information we receive

Only what you give us yourself — when you request an inspection, call, message us on WhatsApp, or fill out a form: your name, phone, email, city, and whatever you tell us about your roof. Nothing else. We don't collect sensitive information (health, ethnicity, beliefs), we don't buy data from third parties, and this site uses no tracking cookies or advertising.

2. What we use it for

Exactly what you sent it for: scheduling and performing your inspection, following up on your project or claim, responding to you, and complying with the law. No sales lists.

3. Who it's shared with

We don't sell or rent your information. It could be shared only in three cases: when the law requires it, with providers that help us operate (for example, the mail service that delivers form messages) under an obligation to protect it, or if the business is ever sold or merged — in which case this same policy travels with it.

4. How long we keep it

For the life of your project plus whatever legal and warranty obligations require (taxes, accounting, your roof's warranty). After that, we delete or anonymize it.

5. How we protect it

With reasonable technical and organizational measures: the site runs over HTTPS and access to your data is limited to the people handling your project. No internet transmission is 100% infallible, so we can't guarantee the impossible — but we do our part.

6. Minors

Our services are for adults. We don't knowingly collect information from anyone under 18. If you believe a minor sent us data, write to us and we'll delete it.

7. Text messaging (SMS)

If you give us your number, we may text you to coordinate your inspection or project. You can opt out anytime by replying STOP, or get help by replying HELP. Standard message and data rates from your carrier may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Your rights

You can ask us at any time to: know what information of yours we hold, get a copy, correct it, delete it, or withdraw your consent. You can also opt out of any marketing communication (though we may still send service messages, like confirming an appointment). Depending on your state — California, Colorado, Connecticut, Texas, Virginia, and others — these rights are additionally protected by law, including the right not to be discriminated against for exercising them and to appeal if we deny a request (and, if the appeal fails, to complain to your state attorney general).

To exercise them: email info@losreyesdelroof.com or submit a data subject access request. We'll verify your identity before responding — that's for your protection.

9. “Do-Not-Track” signals

Since this site doesn't track your browsing, there's nothing for DNT signals to turn off. If we ever add analytics, we'll update this policy first.

10. Changes to this policy

If it changes, we update the date above. If the change is significant, we'll post a visible notice on the site.

11. Contact

LOS REYES DEL ROOF
3870 Peachtree Industrial Blvd.
Duluth, GA 30096
United States
info@losreyesdelroof.com · 678-702-6413